Terms and conditions

Dear Guests,

Please read our booking conditions thoroughly before proceeding with your booking:

Ways to Pay

Booking can be completed via our secure website with your card or via bank transfer.



Dear Guests, during the booking process you can either pay in full (in this case book the full stay) or pay 1 night as a non-refundable deposit for your chosen property.  In this case, please kindly just book the first  night of your stay and in the comments field on the booking form write how many nights or the dates you wish to stay in total so we can block out remaining nights on the calendar to secure them for you. 
Outstanding amount is to be paid 8 weeks prior to arrival.

Please note – Guests booking Villa Daria will pay 250 euros refundable damage deposit will be paid up to 8 weeks prior to arrival. (please contact us at [email protected] for details or questions)

No-show/cancellation policy

If booking has been cancelled before 8 weeks prior to arrival – 1 night deposit  will be kept by us.

If booking has been cancelled after 8 weeks prior to arrival – 1 night deposit + 100% of outstanding amount will be kept by us.



To respect the privacy and rest of other guests, please keep noise to a minimum throughout all shared areas of Retreat, refrain from listening to loud music by the swimming pool or at your Casa etc.

Please note if you wish for your friends or family to visit you during your stay at Retreat, please check with us first. Retreat is a private estate so for safety and privacy of other guests staying with us we do ask you to provide us with prior notice regarding the arrival of any third party. Thank you for your understanding.


During summer months,due to the very high incidence of fires in our area, local government prohibits open fires.


The normal check-in time is from 2 p.m. until 10 p.m. on the day of arrival.
If you arrive earlier the property may be occupied so during this period you may relax by the pool until your property is ready for you. If necessary bags may be left at the property before it is ready for occupancy. If you wish you can visit a few local cafes or enjoy a light lunch in the local Venta.


Check-out time is before 12 a.m.


Although we regularly inspect the properties, from time to time unforeseen problems may occure. Certain items such as cutlery, crockery, glassware, light bulbs, linen and towels, sun-beds and minor electrical appliances may have been broken or removed by previous guests without our knowledge.
That’s why it is very important for you to report any missing or damaged inventory items to our staff as soon as possible, which will enable us to replace or repair the item within a reasonable timescale.

Water shortages and Pressure

In high season the water shortages and pressure reductions may occasionally occur and supplies may be cut off without notice. We cannot be held responsible if this is beyond our control. Our technician service always does everything in their power to fix these problems.


Unfortunately  rubbish is not collected from the properties. Rubbish bins are located by laundry room.



Due to weather conditions DDG Retreat is closed from 1st of November till 1st of April.

Please contat us for details.